Privacy Policy
1. Introduction
Welcome to oelvora (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our site. By using the Website, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed by third‑party providers)
2.2 Non‑Personal Information
We also collect data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referral URLs
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (786) 679-7883
- Improving the Website’s functionality, design, and content
- Personalising marketing communications, if you have opted in
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers that perform order fulfilment, payment processing, shipping, and email delivery
- Legal authorities when required by law or to protect our rights
- Business partners, only when necessary to provide a requested service
All third parties are contractually obligated to protect your data and use it only for the purposes we specify.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyse traffic, and remember preferences. You can manage cookie settings through your browser. Disabling cookies may affect certain site functionalities.
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Transactional data is kept for a minimum of seven (7) years for accounting and tax purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
8. Security Measures
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no internet transmission can be guaranteed 100% secure.
9. Links to Third‑Party Sites
The Website may contain links to external sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the new terms.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (786) 679-7883
Address: 2081 West Cedar Street, Miami, Florida 33136, United States
Last Updated: April 14, 2026